Privacy Policy

How we collect, use and protect your personal data.

Last updated: February 2026

1. Who We Are

Website and Design is a web design and digital marketing business based in King's Lynn, Norfolk. For any questions about this policy, contact us at charlie@websiteanddesign.co.uk.

2. What Data We Collect

We may collect the following personal data:

  • Name and contact details (when you fill in our contact form)
  • Email address
  • Information about your business and project requirements
  • Technical data including IP address, browser type, and device information

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide quotes
  • Deliver our web design, SEO and marketing services
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your data based on: your consent (e.g. contact form submissions), performance of a contract, and our legitimate interests in running and improving our business.

5. Cookies

Our website uses essential cookies required for the site to function. We also use optional analytics cookies to understand how visitors use our site. You can accept or reject non-essential cookies using our cookie banner. Under the Privacy and Electronic Communications Regulations (PECR), we will not set non-essential cookies without your consent.

6. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in delivering our services (e.g. hosting providers), but only as necessary and under appropriate data protection agreements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for. Contact form submissions are retained for up to 2 years.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Lodge a complaint with the ICO (Information Commissioner's Office)

9. Contact

To exercise any of these rights or for questions about this policy, email us at charlie@websiteanddesign.co.uk.